Heatnglo-parts.com is a Mountain View Hearth Products website. While we are not the manufacturer of Heat N Glo, we are the largest stocking parts dealer in the US. All parts listed are genuine Heat N Glo parts and are backed by the full factory warranty, unless specifically noted as otherwise. Mountain View prides it's self on providing excellent, knowledgeable customer service. All parts are stocked in our warehouse and ship from Columbia Falls, Montana.